I had been looking for a job working from home for some time and was about to surrender. A lot of ‘work from home’ jobs that you discover on the internet seem to be some kind of pyramid or ‘start your very own organization’ scheme. Paying a signing up with fee or buying their products for you to sell on? No thanks!

One day I made a decision to have another little appearance as well as found The Conversation Shop. I saw the “Live Chat Agent” task on their occupations web page as well as, after checking out the description, a huge wave of joy came me. Not only did I match their requirements to a tee (precise student with an investigative mind, solid ability to multi-task, high levels of organisation alabama live chat remote jobs and also a typing speed above 80 words per min), it also appeared like a work that I would truly like to do!

I used immediately! I patiently waited for a reply yet, to my surprise, I wasn’t waiting long in any way.

Amy, a Team Supervisor at The Conversation Store, emailed me as well as provided me a ‘Live Conversation Meeting’; following on from the preliminary application inquiries, this is the first stage of the recruitment process.

I was instead excited as I had actually never experienced an interview by doing this prior to. Around 3 o’clock one afternoon, it was time for my interview using The Chat Shop’s website. I opened my browser, went to The Conversation Shop homepage as well as merely clicked the online conversation tab. I had arrived at my interview.

After introducing myself to a representative that was handling conversation at the time, I was rapidly transferred to Amy, who prepared and waiting to start my interview.

My interview began like any other: we introduced ourselves and had a little of an informal welcoming conversation (that made me really feel secure). After that it was on to the main meeting. What was weird was the fact that the conversation was really similar to an in person meeting, other than it was through real-time chat!

The questions had to do with my previous experience, why I was requesting the work, how I would certainly handle certain situations as well as my knowledge of The Chat Shop and also their solutions.

Amy was seeking to reveal my strengths and also weak points to establish whether I can meet the high expectations that they set. She needed to know where I would require a little extra training and where I could bring brand-new talents to the group.

Why I wanted the position was additionally very essential obviously. Although much of our team is spread out throughout the UK, The Conversation Shop is absolutely a close weaved team with big passions. Every one of us is an integral part of delivering the results that we do for customers.

Demands, such as my keying speed, were examined also naturally. Needing to transform numerous web site site visitors whilst giving consumer fulfillment implies that you have to assume as well as kind quick.

Amy likewise offered me the chance to ask any inquiries that I had, and also she answered them extensively. I was happy and also really hoping that I did well in my online conversation meeting!

As you have actually possibly presumed (by me writing this blog post) I did do well in my first meeting for the real-time conversation job. I was welcomed to the following phase of the application process– a telephone interview with Amy as well as among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their employment process and I was proud that I had actually got this much yet I was likewise extremely anxious! Luckily the telephone interview was not as frightening as I once assumed as well as it was extra informal than official.

I got asked about my hobbies, what I such as to do in my spare time and also a few questions regarding the Live Conversation Agent setting. I also had some responses on my ‘Live Chat Meeting’, which was wonderful to listen to.

A lot of the inquiries that Joe asked had to do with my individuality. Joe said that proceeding with everyone as well as becoming a part of The Chat Store household was a really important variable.

It was a satisfaction to speak on the phone to my potential future employers and also I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was used the position … as well as I accepted with fantastic pleasure, naturally. I was over the moon and also I still am!

When I had actually accepted the deal I was emailed the contracts that needed to be authorized electronically (how awesome is that), my working hrs, what group I would be in and all of my log-in details prepared for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This call lasted around 2 hrs and also he explained everything I required to understand about the “Live Chat Representative” position. I made sure to make lots of notes in my notebook as it is a lot to take in.

I was then offered the dates of when my training would begin (training lasts around 3 weeks and also we’re paid throughout the process) and also other information I required to know about the training procedure including specifically what would certainly happen. John was an enjoyment to speak to as well as I really felt comfortable chatting to him as he claimed he would certainly be there for any type of queries I might have if I am ever unclear or stuck.


I have had a poor spell of illness, which suggested I was incapable to begin my training when set up. Thankfully The Conversation Shop are a bunch of wonderful individuals that are patiently waiting for me to be well enough once again. I have never recognized such a comprehending business and I really feel privileged to be employed by them.

Just as I was about to surrender my task search, I came across The Chat Store. I’m excitedly awaiting recovering and starting my training. Hopefully I will be a fully fledged live conversation representative soon … watch this space, my next blog post will certainly inform you all about my trip through the training procedure.