I had actually been looking for a job functioning from residence for some time and will give up. Most ‘work from residence’ jobs that you locate on the internet seem to be some form of pyramid or ‘start your own service’ scheme. Paying a signing up with fee or purchasing their items for you to sell on? No thanks!

Someday I determined to have another little look and also discovered The Chat Store. I saw the “Live Chat Representative” task on their careers web page and, after reading the description, a large wave of happiness came by me. Not only did I match their needs to a tee (careful student with a curious mind, solid capability to multi-task, high levels of organisation atlanta social media marketing jobs and also a keying speed over 80 words per minute), it likewise looked like a task that I would truly enjoy to do!

I applied quickly! I patiently awaited a reply yet, to my surprise, I wasn’t waiting long at all.

Amy, a Group Supervisor at The Chat Store, emailed me and also used me a ‘Live Chat Interview’; complying with on from the initial application inquiries, this is the initial stage of the employment process.

I was rather thrilled as I had actually never ever experienced an interview in this way before. Around 3 o’clock one afternoon, it was time for my meeting through The Conversation Shop’s website. I opened my browser, mosted likely to The Chat Store homepage and simply clicked the online conversation tab. I had actually arrived at my interview.

After introducing myself to a representative that was managing conversation at the time, I was rapidly transferred to Amy, that prepared and also waiting to begin my meeting.

My interview began like any other: we introduced ourselves and had a little of a casual welcoming conversation (that made me really feel at ease). Then it was on to the main interview. What was unusual was the truth that the conversation was very comparable to a face-to-face meeting, other than it was via real-time chat!

The concerns were about my previous experience, why I was getting the job, how I ‘d take care of certain circumstances as well as my understanding of The Conversation Shop as well as their services.

Amy was wanting to expose my strengths as well as weaknesses to establish whether I could satisfy the high assumptions that they set. She needed to know where I would require a little extra training and also where I might bring brand-new skills to the group.

Why I desired the setting was likewise very vital certainly. Although much of our group is spread across the UK, The Chat Shop is certainly a close weaved team with huge ambitions. Each one people is an essential part of supplying the results that we do for clients.

Requirements, such as my keying rate, were checked as well obviously. Needing to transform several site site visitors whilst offering consumer fulfillment means that you need to assume and also kind quickly.

Amy also gave me the possibility to ask any kind of questions that I had, and also she addressed them completely. I was happy and also hoping that I did well in my real-time chat meeting!

As you’ve possibly presumed (by me creating this blog post) I did succeed in my initial interview for the online chat work. I was welcomed to the next stage of the application procedure– a telephone meeting with Amy as well as one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their recruitment process and I was proud that I had actually got this much but I was also really anxious! The good news is the telephone interview was not as frightening as I when thought and also it was a lot more casual than official.

I obtained asked about my pastimes, what I like to do in my extra time and a couple of inquiries regarding the Live Conversation Representative position. I additionally had some feedback on my ‘Live Chat Meeting’, which was excellent to listen to.

A lot of the concerns that Joe asked were about my character. Joe claimed that getting on with everyone as well as ending up being a part of The Chat Store household was a very crucial factor.

It was a pleasure to speak on the phone to my possible future employers as well as I got on well with them, there was a buzz in the air. At the end of the telephone interview I was supplied the setting … and I accepted with fantastic satisfaction, of course. I mored than the moon and also I still am!

When I had actually accepted the deal I was emailed the contracts that required to be authorized digitally (how awesome is that), my working hours, what team I would certainly be in and all of my log-in details ready for my training.

Not long hereafter I had a call with John– my Team Leader. This phone called lasted about 2 hrs as well as he explained everything I required to learn about the “Live Chat Representative” placement. I ensured to make lots of notes in my notebook as it is a great deal to absorb.

I was after that provided the days of when my training would certainly start (training lasts around 3 weeks as well as we’re paid during the procedure) and also other details I required to learn about the training procedure including exactly what would occur. John was an enjoyment to talk with as well as I felt comfortable chatting to him as he stated he would be there for any type of inquiries I may have if I am ever before unclear or stuck.


I have had a bad spell of ill health, which implied I was unable to begin my training when set up. The Good News Is The Conversation Shop are a number of fantastic people who are patiently waiting on me to be well enough once more. I have never ever recognized such an understanding company as well as I feel fortunate to be used by them.

Equally as I was about to quit my job search, I came across The Conversation Store. I’m eagerly waiting for getting well and also starting my training. Ideally I shall be a completely fledged live conversation representative quickly … view this area, my next blog post will tell you everything about my journey with the training process.