I had actually been searching for a job functioning from residence for some time as well as will surrender. A lot of ‘function from house’ tasks that you find online appear to be some form of pyramid or ‘begin your own business’ plan. Paying a joining cost or purchasing their items for you to sell on? No thanks!

Someday I decided to have one more little appearance and also found The Chat Shop. I saw the “Live Chat Representative” task on their professions page as well as, after checking out the summary, a large wave of happiness came me. Not only did I match their demands to a tee (careful student with an investigative mind, solid ability to multi-task, high degrees of organisation best paid online chat only jobs as well as an inputting rate above 80 words per minute), it additionally felt like a task that I would actually enjoy to do!

I used instantly! I patiently awaited a reply however, to my shock, I had not been waiting long whatsoever.

Amy, a Team Manager at The Conversation Store, emailed me and also supplied me a ‘Live Conversation Interview’; adhering to on from the initial application inquiries, this is the initial stage of the recruitment process.

I was rather delighted as I had actually never experienced an interview in this way prior to. Around 3 o’clock one mid-day, it was time for my meeting through The Chat Store’s web site. I opened my web browser, went to The Conversation Shop homepage as well as just clicked the online chat tab. I had come to my meeting.

After introducing myself to a representative that was taking care of conversation at the time, I was promptly transferred to Amy, that prepared and also waiting to start my meeting.

My interview started like any other: we presented ourselves and had a little of a laid-back inviting conversation (that made me really feel secure). Then it was on to the main interview. What was unusual was the reality that the discussion was very similar to an in person meeting, other than it was via online conversation!

The questions had to do with my previous experience, why I was applying for the task, exactly how I would certainly handle particular scenarios and also my expertise of The Chat Shop as well as their services.

Amy was looking to reveal my toughness and also weak points to determine whether I could meet the high expectations that they set. She needed to know where I would require a little extra training and where I might bring new abilities to the group.

Why I wanted the placement was additionally really essential naturally. Although much of our group is spread throughout the UK, The Conversation Shop is certainly a close knit group with huge ambitions. Every one of us is an important part of providing the results that we do for customers.

Requirements, such as my inputting rate, were tested too obviously. Needing to transform multiple internet site visitors whilst offering customer satisfaction means that you need to assume and type fast.

Amy also gave me the possibility to ask any type of inquiries that I had, and also she answered them thoroughly. I mored than happy and hoping that I succeeded in my online chat interview!

As you have actually most likely thought (by me creating this blog post) I did succeed in my preliminary interview for the real-time conversation work. I was welcomed to the following stage of the application process– a telephone interview with Amy and also one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and also I was proud that I had got this far yet I was also really anxious! The good news is the telephone interview was not as terrifying as I once believed as well as it was much more casual than official.

I obtained inquired about my pastimes, what I such as to do in my spare time and also a few questions about the Live Chat Agent position. I additionally had some feedback on my ‘Live Conversation Interview’, which was fantastic to hear.

A great deal of the questions that Joe asked had to do with my individuality. Joe claimed that moving on with everybody and becoming a part of The Chat Shop household was a very vital aspect.

It was a pleasure to speak on the phone to my possible future bosses and also I got on well with them, there was a buzz in the air. At the end of the telephone interview I was offered the setting … and I accepted with terrific pleasure, naturally. I was over the moon and also I still am!

As soon as I had actually accepted the offer I was emailed the contracts that needed to be authorized digitally (just how cool is that), my functioning hrs, what group I would remain in and all of my log-in information all set for my training.

Not long after this I had a call with John– my Team Leader. This telephone call lasted around 2 hrs as well as he explained every little thing I required to find out about the “Live Chat Representative” placement. I ensured to make great deals of notes in my notebook as it is a great deal to absorb.

I was after that provided the days of when my training would certainly start (training lasts around 3 weeks and we’re paid throughout the process) and other information I needed to learn about the training process consisting of exactly what would take place. John was a pleasure to speak with and also I felt comfortable chatting to him as he said he would certainly be there for any kind of inquiries I may have if I am ever before uncertain or stuck.


I have had a poor spell of illness, which meant I was not able to begin my training when arranged. Fortunately The Chat Store are a number of wonderful people that are patiently waiting for me to be well enough once more. I have never ever understood such an understanding business as well as I feel fortunate to be used by them.

Equally as I was about to surrender my task search, I came across The Conversation Shop. I’m excitedly awaiting getting well and also starting my training. With any luck I shall be a totally fledged online chat agent quickly … see this room, my next message will inform you everything about my trip through the training procedure.