I had been looking for a task functioning from residence for some time as well as will give up. Many ‘work from residence’ tasks that you find online appear to be some form of pyramid or ‘begin your very own company’ system. Paying a signing up with charge or buying their products for you to sell on? No many thanks!

One day I made a decision to have an additional little look and stumbled upon The Conversation Store. I saw the “Live Chat Agent” task on their careers page and also, after reviewing the description, a big wave of happiness came me. Not only did I suit their needs to a tee (thorough student with a curious mind, strong capacity to multi-task, high degrees of organisation best way to find a social media job as well as an inputting speed over 80 words per minute), it likewise looked like a work that I would actually enjoy to do!

I applied quickly! I patiently waited for a reply but, to my surprise, I wasn’t waiting long in all.

Amy, a Group Manager at The Chat Store, emailed me and supplied me a ‘Live Chat Interview’; following on from the preliminary application concerns, this is the initial stage of the recruitment process.

I was rather delighted as I had never ever experienced a meeting by doing this prior to. Around 3 o’clock one afternoon, it was time for my meeting via The Conversation Shop’s internet site. I opened my internet browser, mosted likely to The Conversation Store homepage as well as simply clicked the live chat tab. I had actually come to my meeting.

After introducing myself to a representative that was taking care of conversation at the time, I was swiftly transferred to Amy, that prepared and also waiting to begin my meeting.

My interview began like any other: we presented ourselves and also had a little of a casual inviting conversation (that made me feel at ease). After that it was on to the primary meeting. What was odd was the truth that the conversation was extremely similar to an in person meeting, except it was through live conversation!

The inquiries had to do with my previous experience, why I was applying for the job, how I ‘d deal with certain circumstances as well as my knowledge of The Chat Shop and also their solutions.

Amy was looking to reveal my toughness and also weaknesses to determine whether I can meet the high expectations that they set. She wanted to know where I would require a little additional training and also where I can bring new talents to the group.

Why I desired the position was also really essential obviously. Although much of our team is spread out across the UK, The Chat Shop is absolutely a close weaved group with large passions. Each one of us is an indispensable part of delivering the results that we do for clients.

Requirements, such as my keying rate, were examined as well certainly. Having to convert numerous website visitors whilst supplying client fulfillment indicates that you need to believe as well as kind fast.

Amy likewise offered me the chance to ask any kind of concerns that I had, as well as she answered them extensively. I was happy and also wishing that I did well in my online conversation meeting!

As you have actually most likely guessed (by me writing this post) I did do well in my initial interview for the live conversation work. I was welcomed to the next phase of the application process– a telephone interview with Amy and also among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had actually got this far but I was additionally extremely nervous! The good news is the telephone meeting was not as scary as I once assumed and also it was much more laid-back than formal.

I got asked about my pastimes, what I such as to do in my spare time and a few questions about the Live Chat Agent position. I likewise had some responses on my ‘Live Conversation Interview’, which was wonderful to hear.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe said that moving on with everyone as well as becoming a part of The Conversation Store family was an extremely crucial variable.

It was a satisfaction to talk on the phone to my prospective future employers and I got on well with them, there was a buzz airborne. At the end of the telephone interview I was used the setting … and also I approved with terrific pleasure, obviously. I mored than the moon as well as I still am!

When I had actually approved the deal I was emailed the agreements that required to be authorized digitally (just how amazing is that), my working hrs, what team I would certainly remain in and all of my log-in details ready for my training.

Not long hereafter I had a phone call with John– my Team Leader. This call lasted around 2 hrs as well as he explained every little thing I needed to find out about the “Live Chat Representative” position. I made sure to make lots of notes in my note pad as it is a great deal to absorb.

I was after that provided the days of when my training would begin (training lasts around 3 weeks and also we’re paid during the procedure) and other information I required to find out about the training process consisting of exactly what would certainly take place. John was a satisfaction to speak with and I really felt comfortable talking to him as he stated he would be there for any kind of queries I may have if I am ever before unclear or stuck.


I have had a bad bout of ill health, which suggested I was unable to begin my training when arranged. Thankfully The Conversation Shop are a bunch of wonderful people that are patiently waiting on me to be all right again. I have never ever recognized such an understanding firm and also I really feel fortunate to be utilized by them.

Equally as I will give up my task search, I stumbled across The Chat Store. I’m eagerly awaiting healing and also starting my training. Ideally I shall be a totally fledged real-time conversation agent quickly … enjoy this room, my next post will certainly inform you all about my journey with the training procedure.