I had actually been looking for a job functioning from home for a while and will quit. Most ‘work from home’ tasks that you discover on-line seem to be some form of pyramid or ‘start your very own organization’ plan. Paying a joining cost or purchasing their products for you to sell on? No many thanks!

Eventually I chose to have one more little look and discovered The Chat Shop. I saw the “Live Chat Representative” task on their jobs page as well as, after checking out the summary, a huge wave of joy came me. Not just did I suit their demands to a tee (precise student with an investigative mind, solid capability to multi-task, high degrees of organisation bingo chat moderator jobs as well as an inputting speed over 80 words per min), it also looked like a task that I would really enjoy to do!

I applied instantly! I patiently waited for a reply but, to my shock, I had not been waiting long whatsoever.

Amy, a Team Manager at The Chat Store, emailed me and also offered me a ‘Live Conversation Interview’; adhering to on from the first application inquiries, this is the first stage of the employment procedure.

I was rather excited as I had never experienced an interview in this way before. Around 3 o’clock one mid-day, it was time for my meeting using The Chat Shop’s website. I opened my browser, went to The Conversation Shop homepage as well as just clicked the live chat tab. I had actually come to my meeting.

After presenting myself to a representative that was managing conversation at the time, I was swiftly transferred to Amy, that prepared as well as waiting to begin my interview.

My interview started like any other: we presented ourselves and also had a bit of a casual inviting chat (that made me feel secure). After that it was on to the major interview. What was odd was the fact that the discussion was extremely comparable to a face-to-face meeting, except it was through live chat!

The questions were about my previous experience, why I was getting the task, just how I ‘d deal with certain circumstances and also my knowledge of The Chat Store as well as their services.

Amy was seeking to expose my staminas and also weaknesses to identify whether I could fulfill the high assumptions that they establish. She wanted to know where I would certainly require a little extra training and where I can bring new abilities to the group.

Why I desired the setting was likewise extremely vital obviously. Although much of our group is spread throughout the UK, The Conversation Shop is absolutely a close weaved group with large passions. Each one of us is an essential part of providing the results that we do for customers.

Needs, such as my keying rate, were tested also of course. Having to convert numerous site visitors whilst giving client complete satisfaction implies that you need to assume and also type quickly.

Amy also provided me the opportunity to ask any type of questions that I had, and also she answered them thoroughly. I was happy and also hoping that I succeeded in my real-time chat meeting!

As you have actually most likely thought (by me writing this blog post) I did succeed in my first meeting for the real-time chat job. I was invited to the next stage of the application process– a telephone meeting with Amy and also among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their employment process and I was proud that I had actually got this far yet I was also very anxious! Thankfully the telephone interview was not as frightening as I when thought as well as it was extra casual than official.

I obtained inquired about my leisure activities, what I like to do in my spare time and a couple of questions concerning the Live Chat Representative placement. I additionally had some comments on my ‘Live Chat Interview’, which was great to listen to.

A lot of the concerns that Joe asked were about my personality. Joe claimed that proceeding with everyone as well as coming to be a part of The Conversation Shop household was a very crucial variable.

It was an enjoyment to speak on the phone to my possible future managers as well as I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the setting … as well as I approved with wonderful enjoyment, naturally. I was over the moon and I still am!

As soon as I had actually accepted the offer I was emailed the agreements that needed to be authorized electronically (how trendy is that), my working hrs, what team I would certainly be in and all of my log-in details ready for my training.

Not long hereafter I had a phone call with John– my Team Leader. This phone called lasted around 2 hours and also he clarified every little thing I needed to understand about the “Live Chat Representative” setting. I made certain to make lots of notes in my note pad as it is a lot to take in.

I was then offered the dates of when my training would certainly start (training lasts around 3 weeks and we’re paid during the procedure) and also other details I required to know about the training procedure including precisely what would happen. John was an enjoyment to talk to as well as I really felt comfortable chatting to him as he said he would be there for any type of queries I might have if I am ever before unclear or stuck.


I have had a negative bout of ill health, which suggested I was unable to start my training when organized. Fortunately The Chat Store are a lot of remarkable individuals that are patiently waiting on me to be well enough once more. I have actually never ever recognized such a comprehending business as well as I really feel privileged to be utilized by them.

Just as I will surrender my task search, I came across The Conversation Shop. I’m eagerly waiting for recovering as well as beginning my training. Hopefully I shall be a completely fledged online chat representative soon … see this space, my next article will inform you everything about my trip via the training process.