I had been searching for a task functioning from home for some time and will give up. The majority of ‘work from house’ tasks that you find on-line appear to be some kind of pyramid or ‘begin your very own company’ scheme. Paying a signing up with charge or getting their products for you to sell on? No many thanks!

Eventually I decided to have another little look as well as discovered The Chat Shop. I saw the “Live Chat Representative” task on their occupations web page and also, after checking out the description, a huge wave of joy came by me. Not just did I match their requirements to a tee (meticulous student with an analytical mind, strong ability to multi-task, high levels of organisation biology social media jobs and a keying speed above 80 words per minute), it also looked like a job that I would truly like to do!

I applied instantly! I patiently waited for a reply however, to my shock, I wasn’t waiting long whatsoever.

Amy, a Team Supervisor at The Chat Store, emailed me and offered me a ‘Live Conversation Interview’; following on from the preliminary application inquiries, this is the initial stage of the employment process.

I was rather thrilled as I had never experienced a meeting in this way prior to. Around 3 o’clock one afternoon, it was time for my interview via The Conversation Shop’s internet site. I opened my browser, mosted likely to The Conversation Store homepage and just clicked the real-time chat tab. I had reached my interview.

After introducing myself to a representative that was handling conversation at the time, I was promptly transferred to Amy, who prepared as well as waiting to begin my interview.

My interview began like any other: we introduced ourselves and also had a bit of a laid-back inviting chat (which made me feel comfortable). Then it was on to the main meeting. What was unusual was the reality that the conversation was extremely similar to an in person meeting, other than it was using online chat!

The inquiries were about my previous experience, why I was obtaining the work, how I would certainly manage specific situations and my expertise of The Conversation Shop and their solutions.

Amy was wanting to reveal my strengths and weak points to identify whether I can fulfill the high assumptions that they establish. She needed to know where I would certainly require a little extra training and where I could bring brand-new skills to the team.

Why I wanted the setting was also very crucial naturally. Although much of our team is spread out throughout the UK, The Chat Store is certainly a close knit team with large ambitions. Each and every one people is an integral part of providing the results that we provide for customers.

Demands, such as my inputting speed, were tested too of course. Having to transform numerous internet site visitors whilst giving consumer satisfaction indicates that you have to think and also type quickly.

Amy also offered me the chance to ask any kind of concerns that I had, and also she answered them thoroughly. I was happy and also really hoping that I succeeded in my online conversation interview!

As you’ve possibly thought (by me creating this post) I did do well in my first interview for the live conversation job. I was invited to the next phase of the application process– a telephone meeting with Amy and one of The Conversation Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had actually got this much however I was additionally really worried! Luckily the telephone meeting was not as terrifying as I when believed and also it was more informal than formal.

I got inquired about my hobbies, what I like to do in my spare time as well as a few concerns concerning the Live Chat Representative position. I also had some responses on my ‘Live Conversation Meeting’, which was fantastic to hear.

A lot of the questions that Joe asked had to do with my individuality. Joe stated that proceeding with everybody and becoming a part of The Chat Store family was a really vital aspect.

It was a satisfaction to talk on the phone to my possible future bosses and I jumped on well with them, there was a buzz airborne. At the end of the telephone interview I was used the position … and also I approved with excellent pleasure, obviously. I mored than the moon and also I still am!

As soon as I had actually accepted the offer I was emailed the contracts that required to be signed digitally (exactly how cool is that), my working hrs, what team I would certainly be in and all of my log-in information prepared for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This telephone call lasted around 2 hrs and also he described every little thing I needed to learn about the “Live Conversation Representative” placement. I ensured to make lots of notes in my notebook as it is a whole lot to absorb.

I was then provided the dates of when my training would certainly start (training lasts around 3 weeks as well as we’re paid throughout the procedure) as well as other details I needed to understand about the training procedure consisting of specifically what would take place. John was a satisfaction to speak to and I really felt comfortable talking to him as he said he would certainly be there for any kind of inquiries I may have if I am ever unsure or stuck.


I have had a poor bout of illness, which indicated I was unable to begin my training when organized. The Good News Is The Chat Shop are a lot of remarkable people that are patiently awaiting me to be all right once more. I have actually never ever known such a comprehending company and also I really feel fortunate to be utilized by them.

Equally as I was about to give up my task search, I stumbled across The Chat Store. I’m eagerly waiting for recovering as well as starting my training. Ideally I shall be a totally fledged real-time chat representative soon … see this room, my following blog post will tell you all about my trip via the training procedure.