I had been seeking a job working from house for some time and also was about to quit. The majority of ‘work from house’ work that you find on the internet appear to be some form of pyramid or ‘start your own service’ scheme. Paying a signing up with fee or getting their products for you to sell on? No thanks!

Eventually I made a decision to have another little look as well as came across The Chat Shop. I saw the “Live Chat Agent” work on their occupations page and, after reading the description, a big wave of happiness came over me. Not only did I fit their requirements to a tee (careful learner with an investigative mind, strong ability to multi-task, high degrees of organisation cebu chat support jobs and also a keying rate above 80 words per min), it also looked like a job that I would truly enjoy to do!

I applied immediately! I patiently awaited a reply but, to my shock, I had not been waiting long whatsoever.

Amy, a Team Supervisor at The Chat Store, emailed me and also supplied me a ‘Live Chat Meeting’; adhering to on from the preliminary application concerns, this is the first stage of the recruitment process.

I was instead thrilled as I had actually never experienced an interview this way before. Around 3 o’clock one afternoon, it was time for my meeting using The Conversation Store’s web site. I opened my web browser, mosted likely to The Chat Store homepage as well as simply clicked the live chat tab. I had actually come to my interview.

After introducing myself to an agent that was managing conversation at the time, I was rapidly moved to Amy, that was ready as well as waiting to begin my meeting.

My meeting started like any other: we introduced ourselves and had a little bit of an informal inviting chat (that made me feel comfortable). Then it was on to the major interview. What was weird was the fact that the discussion was very similar to a face-to-face meeting, except it was by means of online chat!

The concerns were about my previous experience, why I was getting the work, how I would certainly manage particular circumstances and my understanding of The Conversation Shop and also their services.

Amy was seeking to expose my strengths and weak points to determine whether I can fulfill the high expectations that they set. She needed to know where I would certainly need a little added training as well as where I might bring new talents to the team.

Why I desired the setting was also extremely vital certainly. Although much of our team is spread out across the UK, The Chat Store is absolutely a close weaved team with huge ambitions. Every one of us is an important part of providing the results that we do for customers.

Needs, such as my typing rate, were evaluated also certainly. Having to transform several internet site site visitors whilst providing consumer contentment implies that you need to think and kind fast.

Amy also offered me the chance to ask any kind of concerns that I had, and also she addressed them completely. I enjoyed as well as really hoping that I succeeded in my online conversation interview!

As you’ve probably thought (by me creating this article) I did succeed in my first meeting for the online conversation work. I was invited to the next stage of the application procedure– a telephone meeting with Amy and also among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had actually got this much yet I was additionally very nervous! Fortunately the telephone meeting was not as frightening as I as soon as believed and also it was extra informal than official.

I got asked about my hobbies, what I such as to do in my spare time as well as a few inquiries concerning the Live Conversation Agent position. I likewise had some responses on my ‘Live Chat Meeting’, which was wonderful to hear.

A lot of the questions that Joe asked had to do with my individuality. Joe stated that moving on with everyone and coming to be a part of The Conversation Shop household was a very crucial element.

It was an enjoyment to talk on the phone to my potential future managers as well as I got on well with them, there was a buzz airborne. At the end of the telephone meeting I was supplied the setting … as well as I accepted with terrific satisfaction, certainly. I was over the moon and I still am!

When I had accepted the offer I was emailed the contracts that needed to be signed digitally (exactly how great is that), my working hours, what group I would certainly be in and all of my log-in information all set for my training.

Not long hereafter I had a call with John– my Group Leader. This call lasted about 2 hrs and he clarified everything I needed to find out about the “Live Conversation Representative” position. I ensured to make lots of notes in my note pad as it is a great deal to absorb.

I was then given the days of when my training would certainly commence (training lasts around 3 weeks and we’re paid throughout the procedure) and also various other details I needed to find out about the training process including precisely what would certainly happen. John was an enjoyment to speak to as well as I really felt comfy chatting to him as he claimed he would certainly be there for any kind of queries I may have if I am ever unsure or stuck.


I have had a bad bout of disease, which meant I was not able to begin my training when organized. The Good News Is The Conversation Shop are a number of wonderful people that are patiently awaiting me to be well enough once more. I have actually never ever known such an understanding business as well as I feel blessed to be employed by them.

Equally as I will surrender my job search, I came across The Chat Shop. I’m eagerly waiting for getting well and also beginning my training. Hopefully I will be a completely fledged live conversation representative soon … see this area, my following message will tell you all about my journey via the training process.