I had been looking for a work functioning from house for a while and also was about to give up. Many ‘work from house’ tasks that you discover on-line seem to be some type of pyramid or ‘start your very own service’ system. Paying a signing up with cost or acquiring their products for you to sell on? No many thanks!

Someday I decided to have one more little appearance as well as found The Conversation Shop. I saw the “Live Conversation Agent” task on their jobs page and also, after reading the description, a big wave of joy came over me. Not just did I fit their needs to a tee (careful student with an analytical mind, strong ability to multi-task, high levels of organisation chat agent jobs hiring now as well as a keying speed above 80 words per minute), it additionally felt like a work that I would truly love to do!

I applied instantly! I patiently awaited a reply but, to my surprise, I wasn’t waiting long in all.

Amy, a Group Manager at The Conversation Shop, emailed me and also offered me a ‘Live Conversation Interview’; following on from the preliminary application inquiries, this is the initial stage of the recruitment process.

I was instead excited as I had never ever experienced an interview in this way before. Around 3 o’clock one afternoon, it was time for my meeting via The Chat Store’s internet site. I opened my browser, went to The Chat Shop homepage and just clicked the real-time conversation tab. I had come to my interview.

After introducing myself to a representative that was handling chat at the time, I was rapidly transferred to Amy, that was ready and waiting to start my interview.

My interview started like any other: we introduced ourselves and also had a bit of a laid-back inviting chat (that made me really feel at ease). Then it was on to the major interview. What was strange was the truth that the conversation was really similar to an in person meeting, except it was using online conversation!

The concerns were about my previous experience, why I was obtaining the job, just how I ‘d manage particular circumstances and also my expertise of The Chat Store and their solutions.

Amy was looking to disclose my staminas and also weaknesses to figure out whether I could meet the high assumptions that they establish. She needed to know where I would certainly require a little added training and where I could bring new abilities to the team.

Why I wanted the setting was also really crucial of course. Although much of our group is spread out throughout the UK, The Conversation Shop is certainly a close knit team with big passions. Each and every one of us is an integral part of providing the results that we do for customers.

Needs, such as my keying rate, were checked too certainly. Needing to convert several website visitors whilst giving consumer satisfaction suggests that you need to assume and type quick.

Amy likewise provided me the chance to ask any type of questions that I had, as well as she answered them extensively. I mored than happy and also wishing that I did well in my online conversation meeting!

As you’ve probably presumed (by me writing this blog post) I did do well in my first interview for the real-time chat task. I was invited to the following stage of the application process– a telephone interview with Amy as well as among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their employment process and also I was proud that I had got this much but I was additionally extremely worried! The good news is the telephone interview was not as terrifying as I once thought and it was extra laid-back than official.

I obtained asked about my pastimes, what I such as to do in my extra time as well as a couple of inquiries concerning the Live Chat Representative placement. I additionally had some responses on my ‘Live Chat Meeting’, which was great to listen to.

A lot of the inquiries that Joe asked had to do with my personality. Joe said that moving on with everybody as well as becoming a part of The Chat Shop family members was a really vital aspect.

It was a satisfaction to speak on the phone to my possible future employers and I jumped on well with them, there was a buzz airborne. At the end of the telephone interview I was offered the position … as well as I accepted with wonderful enjoyment, naturally. I mored than the moon and I still am!

Once I had accepted the deal I was emailed the agreements that required to be authorized digitally (how amazing is that), my working hours, what group I would be in and all of my log-in information ready for my training.

Not long hereafter I had a telephone call with John– my Team Leader. This call lasted around 2 hrs and he explained everything I needed to know about the “Live Conversation Agent” placement. I made sure to make lots of notes in my note pad as it is a whole lot to absorb.

I was then offered the dates of when my training would begin (training lasts around 3 weeks and we’re paid throughout the process) and also various other details I required to learn about the training procedure including exactly what would certainly occur. John was a pleasure to talk with as well as I felt comfy chatting to him as he said he would certainly be there for any type of inquiries I might have if I am ever unsure or stuck.


I have had a negative spell of illness, which indicated I was incapable to begin my training when set up. Fortunately The Conversation Store are a lot of wonderful individuals that are patiently waiting on me to be all right again. I have actually never ever recognized such a recognizing company and also I really feel privileged to be employed by them.

Equally as I was about to quit my job search, I came across The Chat Store. I’m eagerly waiting for recovering and also starting my training. With any luck I shall be a totally fledged live chat representative soon … enjoy this area, my following blog post will inform you all about my trip with the training process.