I had been looking for a task functioning from home for some time as well as will surrender. Most ‘work from home’ tasks that you find on-line seem to be some form of pyramid or ‘start your own business’ scheme. Paying a signing up with charge or buying their items for you to sell on? No thanks!

Someday I decided to have an additional little look and also came across The Chat Store. I saw the “Live Conversation Representative” task on their occupations page and, after reading the summary, a big wave of happiness came by me. Not only did I suit their needs to a tee (careful learner with a curious mind, strong capacity to multi-task, high levels of organisation chat support jobs in pune and a keying speed above 80 words per minute), it likewise seemed like a job that I would really love to do!

I used straight away! I patiently awaited a reply yet, to my surprise, I had not been waiting long whatsoever.

Amy, a Team Supervisor at The Conversation Store, emailed me and also offered me a ‘Live Chat Interview’; complying with on from the initial application concerns, this is the initial stage of the employment process.

I was instead thrilled as I had never experienced an interview in this way prior to. Around 3 o’clock one afternoon, it was time for my meeting using The Chat Store’s site. I opened my web browser, mosted likely to The Conversation Store homepage and also simply clicked the real-time conversation tab. I had arrived at my meeting.

After introducing myself to a representative that was handling chat at the time, I was promptly transferred to Amy, that prepared and waiting to start my interview.

My meeting started like any other: we introduced ourselves and had a little bit of a casual welcoming conversation (that made me feel comfortable). Then it was on to the main meeting. What was odd was the fact that the discussion was extremely comparable to an in person meeting, except it was using real-time chat!

The concerns were about my previous experience, why I was making an application for the job, just how I ‘d manage specific circumstances and my knowledge of The Conversation Store and their solutions.

Amy was seeking to expose my toughness and also weak points to establish whether I could meet the high expectations that they set. She wanted to know where I would need a little extra training as well as where I can bring new skills to the team.

Why I desired the placement was additionally really essential obviously. Although much of our team is spread throughout the UK, The Conversation Shop is certainly a close knit group with big aspirations. Every one people is an important part of delivering the results that we provide for clients.

Needs, such as my typing rate, were evaluated as well of course. Having to transform numerous internet site visitors whilst supplying client satisfaction indicates that you need to assume as well as type quick.

Amy additionally offered me the chance to ask any inquiries that I had, and she addressed them completely. I mored than happy as well as hoping that I did well in my live chat meeting!

As you have actually most likely presumed (by me writing this post) I did succeed in my preliminary interview for the real-time conversation job. I was welcomed to the next stage of the application process– a telephone meeting with Amy and among The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process and I was proud that I had actually got this far but I was additionally very anxious! The good news is the telephone interview was not as terrifying as I as soon as believed and it was extra laid-back than formal.

I got asked about my hobbies, what I like to do in my leisure and a few concerns about the Live Chat Representative position. I additionally had some responses on my ‘Live Conversation Meeting’, which was fantastic to listen to.

A great deal of the concerns that Joe asked had to do with my personality. Joe claimed that moving on with everyone and also ending up being a part of The Conversation Store family was an extremely crucial variable.

It was a satisfaction to talk on the phone to my potential future bosses as well as I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was offered the position … as well as I approved with excellent satisfaction, of course. I mored than the moon as well as I still am!

Once I had actually accepted the deal I was emailed the agreements that needed to be authorized digitally (just how amazing is that), my working hrs, what group I would be in and all of my log-in details prepared for my training.

Not long after this I had a phone call with John– my Team Leader. This telephone call lasted about 2 hrs as well as he discussed everything I required to learn about the “Live Conversation Representative” placement. I saw to it to make lots of notes in my note pad as it is a whole lot to absorb.

I was after that offered the days of when my training would certainly commence (training lasts around 3 weeks and also we’re paid during the process) as well as various other information I needed to know about the training procedure consisting of precisely what would certainly occur. John was a pleasure to talk to and I really felt comfortable chatting to him as he said he would certainly be there for any kind of queries I might have if I am ever uncertain or stuck.


I have had a negative bout of ill health, which suggested I was not able to start my training when set up. The Good News Is The Conversation Shop are a number of terrific people who are patiently waiting on me to be well enough once more. I have never recognized such a recognizing company and I feel fortunate to be employed by them.

Just as I will surrender my task search, I stumbled across The Chat Store. I’m excitedly awaiting healing and starting my training. With any luck I shall be a fully fledged real-time conversation agent soon … watch this room, my next blog post will certainly tell you all about my trip via the training process.