I had been trying to find a work functioning from home for a while and also will give up. Many ‘work from house’ tasks that you locate on the internet appear to be some kind of pyramid or ‘begin your own service’ system. Paying a signing up with charge or getting their items for you to sell on? No thanks!

Eventually I chose to have an additional little look and also encountered The Conversation Shop. I saw the “Live Conversation Agent” job on their jobs page and, after reviewing the summary, a huge wave of happiness came by me. Not just did I fit their demands to a tee (precise learner with an investigative mind, strong capacity to multi-task, high levels of organisation chit chats express jobs as well as a keying speed over 80 words per minute), it additionally seemed like a task that I would actually enjoy to do!

I applied quickly! I patiently awaited a reply yet, to my shock, I wasn’t waiting long at all.

Amy, a Team Manager at The Chat Shop, emailed me and also used me a ‘Live Chat Meeting’; complying with on from the initial application inquiries, this is the initial stage of the recruitment process.

I was rather excited as I had never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my meeting using The Conversation Shop’s website. I opened my browser, mosted likely to The Conversation Store homepage and also simply clicked the real-time chat tab. I had actually reached my interview.

After presenting myself to a representative that was taking care of chat at the time, I was swiftly moved to Amy, who was ready as well as waiting to start my interview.

My meeting began like any other: we introduced ourselves and also had a little bit of a laid-back inviting conversation (which made me really feel comfortable). Then it was on to the primary interview. What was weird was the truth that the discussion was really similar to an in person interview, other than it was using online chat!

The inquiries were about my previous experience, why I was getting the work, exactly how I would certainly manage particular circumstances as well as my knowledge of The Conversation Shop and also their services.

Amy was seeking to disclose my staminas as well as weak points to establish whether I can satisfy the high assumptions that they establish. She would like to know where I would require a little additional training and also where I might bring brand-new talents to the team.

Why I desired the position was additionally really essential certainly. Although much of our group is spread across the UK, The Chat Shop is absolutely a close knit team with huge aspirations. Every one of us is an integral part of delivering the outcomes that we provide for customers.

Demands, such as my inputting speed, were examined also of course. Having to transform numerous internet site visitors whilst giving client fulfillment means that you have to believe as well as type quickly.

Amy likewise gave me the opportunity to ask any inquiries that I had, and she addressed them completely. I mored than happy and wishing that I did well in my online chat meeting!

As you have actually most likely guessed (by me composing this blog post) I did do well in my first meeting for the live conversation job. I was invited to the following stage of the application procedure– a telephone interview with Amy and one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had actually got this far however I was likewise very nervous! The good news is the telephone interview was not as frightening as I once believed and it was a lot more casual than official.

I got asked about my hobbies, what I such as to do in my leisure as well as a few questions concerning the Live Chat Representative setting. I also had some comments on my ‘Live Chat Interview’, which was excellent to listen to.

A great deal of the inquiries that Joe asked had to do with my individuality. Joe said that getting on with everyone as well as becoming a part of The Conversation Store household was a really crucial element.

It was an enjoyment to speak on the phone to my possible future bosses and also I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was provided the setting … and I approved with excellent pleasure, of course. I was over the moon as well as I still am!

Once I had accepted the deal I was emailed the contracts that required to be signed electronically (exactly how awesome is that), my functioning hours, what team I would be in and all of my log-in details all set for my training.

Not long after this I had a call with John– my Group Leader. This phone called lasted about 2 hours and he described whatever I required to understand about the “Live Conversation Representative” position. I ensured to make great deals of notes in my notebook as it is a whole lot to take in.

I was after that provided the days of when my training would start (training lasts around 3 weeks as well as we’re paid during the process) as well as other information I required to find out about the training process including exactly what would happen. John was a pleasure to talk to and also I really felt comfortable talking to him as he claimed he would certainly be there for any inquiries I might have if I am ever before unclear or stuck.


I have had a bad bout of disease, which implied I was unable to begin my training when arranged. Thankfully The Chat Shop are a bunch of fantastic people that are patiently awaiting me to be well enough once again. I have actually never ever known such a comprehending business as well as I really feel blessed to be used by them.

Just as I was about to surrender my work search, I came across The Chat Store. I’m excitedly waiting for healing and also beginning my training. Hopefully I shall be a fully fledged real-time conversation representative quickly … watch this area, my next post will tell you everything about my trip via the training procedure.