I had been seeking a job functioning from residence for some time and was about to give up. The majority of ‘work from home’ work that you locate online seem to be some form of pyramid or ‘begin your own business’ system. Paying a signing up with charge or acquiring their products for you to sell on? No many thanks!

One day I decided to have an additional little appearance as well as stumbled upon The Chat Store. I saw the “Live Chat Representative” job on their occupations page and, after reading the description, a large wave of happiness came me. Not only did I match their requirements to a tee (precise learner with a curious mind, solid capacity to multi-task, high degrees of organisation click to chat work at home jobs as well as a typing speed above 80 words per min), it likewise looked like a job that I would really like to do!

I used quickly! I patiently awaited a reply yet, to my shock, I had not been waiting long in any way.

Amy, a Group Supervisor at The Conversation Store, emailed me as well as provided me a ‘Live Conversation Interview’; following on from the initial application questions, this is the initial stage of the recruitment process.

I was instead thrilled as I had actually never ever experienced a meeting by doing this before. Around 3 o’clock one mid-day, it was time for my interview via The Chat Shop’s website. I opened my browser, went to The Conversation Shop homepage as well as simply clicked the live chat tab. I had come to my meeting.

After introducing myself to a representative that was handling chat at the time, I was swiftly transferred to Amy, who was ready and waiting to begin my interview.

My meeting began like any other: we presented ourselves and had a little bit of a casual welcoming conversation (which made me feel secure). After that it was on to the primary meeting. What was odd was the fact that the conversation was extremely comparable to an in person interview, except it was via online conversation!

The questions were about my previous experience, why I was obtaining the task, exactly how I would certainly manage particular circumstances and also my understanding of The Chat Shop and also their services.

Amy was looking to reveal my toughness as well as weak points to identify whether I can meet the high assumptions that they set. She wished to know where I would need a little extra training and where I can bring new talents to the group.

Why I desired the position was also really crucial of course. Although much of our team is spread across the UK, The Conversation Shop is absolutely a close weaved group with huge ambitions. Every one people is an indispensable part of delivering the results that we do for clients.

Requirements, such as my keying speed, were tested as well of course. Needing to convert numerous site visitors whilst offering client contentment implies that you need to believe and also type fast.

Amy likewise provided me the opportunity to ask any type of inquiries that I had, and also she addressed them completely. I enjoyed and also really hoping that I succeeded in my online chat meeting!

As you’ve probably thought (by me composing this post) I did do well in my first meeting for the live chat task. I was welcomed to the following stage of the application procedure– a telephone interview with Amy as well as one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment process as well as I was proud that I had actually got this far but I was additionally very nervous! Luckily the telephone meeting was not as frightening as I once believed as well as it was more informal than official.

I obtained inquired about my leisure activities, what I like to do in my extra time as well as a couple of inquiries about the Live Conversation Representative setting. I also had some responses on my ‘Live Chat Interview’, which was fantastic to listen to.

A lot of the concerns that Joe asked had to do with my character. Joe said that moving on with everyone as well as becoming a part of The Chat Shop family was a very crucial element.

It was an enjoyment to talk on the phone to my potential future bosses and also I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was offered the placement … as well as I accepted with great satisfaction, obviously. I mored than the moon and I still am!

As soon as I had approved the deal I was emailed the agreements that required to be signed electronically (how trendy is that), my functioning hours, what team I would certainly be in and all of my log-in details ready for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This telephone call lasted around 2 hrs as well as he explained whatever I needed to find out about the “Live Conversation Representative” placement. I made sure to make lots of notes in my note pad as it is a lot to take in.

I was then offered the days of when my training would certainly start (training lasts around 3 weeks and we’re paid during the process) and various other details I required to find out about the training process including precisely what would certainly happen. John was a satisfaction to speak to and I really felt comfy talking to him as he stated he would certainly be there for any kind of questions I may have if I am ever before unclear or stuck.


I have had a negative round of illness, which meant I was not able to begin my training when arranged. Luckily The Chat Store are a bunch of wonderful people that are patiently awaiting me to be well enough once again. I have actually never recognized such an understanding company and I feel fortunate to be used by them.

Just as I was about to surrender my job search, I stumbled across The Conversation Shop. I’m eagerly waiting for healing as well as beginning my training. Ideally I will be a completely fledged online conversation agent soon … enjoy this space, my next message will inform you everything about my journey through the training process.