I had been searching for a task working from home for a while and also was about to quit. A lot of ‘function from house’ jobs that you locate on-line seem to be some kind of pyramid or ‘start your own business’ plan. Paying a signing up with charge or buying their items for you to sell on? No many thanks!

One day I decided to have an additional little look as well as discovered The Chat Shop. I saw the “Live Conversation Representative” task on their jobs web page and also, after checking out the description, a huge wave of joy came me. Not only did I match their demands to a tee (meticulous learner with a curious mind, strong capability to multi-task, high degrees of organisation fantasy text chat operator jobs as well as a typing speed above 80 words per minute), it also felt like a work that I would really love to do!

I used quickly! I patiently awaited a reply yet, to my shock, I wasn’t waiting long in any way.

Amy, a Team Supervisor at The Conversation Shop, emailed me as well as provided me a ‘Live Conversation Interview’; following on from the first application questions, this is the first stage of the employment process.

I was instead delighted as I had never ever experienced a meeting this way prior to. Around 3 o’clock one afternoon, it was time for my meeting by means of The Conversation Store’s internet site. I opened my web browser, mosted likely to The Chat Store homepage as well as simply clicked the real-time chat tab. I had arrived at my interview.

After introducing myself to an agent that was handling conversation at the time, I was promptly transferred to Amy, who was ready and also waiting to start my meeting.

My meeting started like any other: we introduced ourselves as well as had a little bit of an informal welcoming chat (which made me feel comfortable). After that it was on to the primary meeting. What was strange was the fact that the conversation was really comparable to a face-to-face interview, except it was through live chat!

The inquiries had to do with my previous experience, why I was getting the job, how I would certainly manage certain circumstances as well as my knowledge of The Chat Store and their services.

Amy was seeking to expose my staminas and weak points to identify whether I can fulfill the high expectations that they set. She wanted to know where I would certainly require a little additional training and where I can bring new abilities to the group.

Why I wanted the position was likewise extremely important obviously. Although much of our group is spread out throughout the UK, The Conversation Store is certainly a close knit team with big aspirations. Each and every one people is an integral part of supplying the results that we do for customers.

Requirements, such as my keying rate, were tested too of course. Needing to transform multiple website visitors whilst giving client satisfaction means that you need to believe as well as type quickly.

Amy additionally offered me the possibility to ask any inquiries that I had, as well as she addressed them thoroughly. I enjoyed and also hoping that I succeeded in my live conversation interview!

As you’ve probably guessed (by me creating this blog post) I did do well in my initial interview for the online chat work. I was invited to the next stage of the application procedure– a telephone interview with Amy and also one of The Chat Store’s Co-Founders, Joe.

This is the last stage of their employment procedure as well as I was proud that I had actually got this far yet I was also extremely anxious! Thankfully the telephone meeting was not as terrifying as I as soon as thought and also it was more informal than formal.

I obtained inquired about my leisure activities, what I like to do in my spare time as well as a few concerns about the Live Chat Representative position. I additionally had some feedback on my ‘Live Chat Meeting’, which was great to hear.

A lot of the questions that Joe asked had to do with my personality. Joe said that proceeding with everyone and becoming a part of The Chat Shop household was a very important aspect.

It was an enjoyment to speak on the phone to my prospective future managers as well as I got on well with them, there was a buzz in the air. At the end of the telephone meeting I was supplied the setting … and also I approved with terrific enjoyment, obviously. I mored than the moon as well as I still am!

When I had actually approved the deal I was emailed the agreements that required to be authorized electronically (how amazing is that), my working hours, what group I would remain in and all of my log-in details all set for my training.

Not long hereafter I had a phone call with John– my Group Leader. This telephone call lasted about 2 hrs as well as he explained whatever I needed to understand about the “Live Conversation Agent” position. I ensured to make lots of notes in my notebook as it is a great deal to absorb.

I was after that offered the dates of when my training would certainly commence (training lasts around 3 weeks and also we’re paid during the procedure) and also various other information I needed to understand about the training process including precisely what would happen. John was a pleasure to speak with and I felt comfy chatting to him as he said he would certainly be there for any kind of questions I may have if I am ever uncertain or stuck.


I have had a bad bout of ill health, which implied I was unable to begin my training when set up. The Good News Is The Chat Store are a bunch of remarkable individuals that are patiently waiting for me to be well enough once again. I have actually never understood such a recognizing business as well as I feel fortunate to be used by them.

Just as I was about to quit my job search, I came across The Conversation Shop. I’m excitedly waiting for healing as well as beginning my training. Hopefully I will be a completely fledged real-time chat agent quickly … see this area, my next message will certainly tell you everything about my trip through the training process.