I had been looking for a job working from home for some time and will quit. Many ‘function from home’ tasks that you locate on-line appear to be some form of pyramid or ‘start your very own organization’ system. Paying a signing up with charge or getting their items for you to sell on? No thanks!
One day I decided to have one more little look and stumbled upon The Chat Store. I saw the “Live Chat Agent” work on their occupations page and also, after checking out the description, a huge wave of happiness came over me. Not only did I match their needs to a tee (careful learner with an investigative mind, solid capability to multi-task, high levels of organisation freelance online chat jobs choose and also a typing rate over 80 words per minute), it also felt like a work that I would actually love to do!
I used straight away! I patiently waited for a reply yet, to my shock, I had not been waiting long in any way.
Amy, a Group Supervisor at The Chat Shop, emailed me and also provided me a ‘Live Conversation Meeting’; complying with on from the first application concerns, this is the first stage of the employment procedure.
I was rather delighted as I had actually never ever experienced an interview this way prior to. Around 3 o’clock one afternoon, it was time for my interview through The Conversation Shop’s web site. I opened my internet browser, mosted likely to The Conversation Shop homepage as well as merely clicked the real-time chat tab. I had actually reached my interview.
After introducing myself to an agent that was taking care of conversation at the time, I was promptly moved to Amy, who prepared and also waiting to start my meeting.
My meeting started like any other: we presented ourselves as well as had a little bit of a casual welcoming conversation (which made me really feel at ease). Then it was on to the main meeting. What was odd was the reality that the discussion was extremely similar to an in person meeting, except it was through live conversation!
The questions were about my previous experience, why I was looking for the work, exactly how I would certainly manage certain situations as well as my expertise of The Conversation Shop and also their solutions.
Amy was looking to reveal my strengths as well as weaknesses to identify whether I could fulfill the high assumptions that they set. She would like to know where I would need a little extra training and where I could bring new skills to the team.
Why I desired the position was likewise really important certainly. Although much of our group is spread out across the UK, The Chat Store is certainly a close weaved team with huge ambitions. Each one people is an indispensable part of delivering the results that we provide for customers.
Demands, such as my keying speed, were examined as well of course. Having to convert numerous website site visitors whilst providing consumer complete satisfaction implies that you have to believe as well as kind quickly.
Amy additionally offered me the chance to ask any questions that I had, and also she addressed them completely. I enjoyed and hoping that I did well in my live chat interview!
As you’ve probably guessed (by me composing this blog post) I did succeed in my first interview for the real-time conversation task. I was welcomed to the following phase of the application procedure– a telephone interview with Amy and one of The Chat Shop’s Co-Founders, Joe.
This is the last stage of their employment process and I was proud that I had actually got this much yet I was likewise extremely worried! Luckily the telephone meeting was not as scary as I as soon as thought and also it was much more informal than official.
I got inquired about my pastimes, what I like to do in my leisure as well as a few concerns regarding the Live Chat Agent position. I also had some responses on my ‘Live Conversation Interview’, which was terrific to hear.
A great deal of the questions that Joe asked were about my character. Joe stated that proceeding with everyone as well as coming to be a part of The Conversation Shop household was a very vital factor.
It was a pleasure to speak on the phone to my possible future managers as well as I got on well with them, there was a buzz airborne. At the end of the telephone interview I was used the position … and I accepted with fantastic pleasure, naturally. I mored than the moon as well as I still am!
Once I had approved the offer I was emailed the contracts that needed to be signed digitally (exactly how awesome is that), my working hours, what team I would be in and all of my log-in information ready for my training.
Not long hereafter I had a call with John– my Team Leader. This call lasted about 2 hours as well as he described whatever I required to understand about the “Live Conversation Representative” setting. I made sure to make lots of notes in my note pad as it is a lot to take in.
I was then provided the days of when my training would begin (training lasts around 3 weeks and also we’re paid during the procedure) and various other information I required to know about the training procedure including precisely what would certainly take place. John was a satisfaction to speak to and I felt comfy chatting to him as he stated he would be there for any type of questions I may have if I am ever unsure or stuck.
I have had a bad spell of ill health, which suggested I was not able to begin my training when set up. Thankfully The Chat Shop are a bunch of fantastic individuals that are patiently awaiting me to be well enough once more. I have never understood such a recognizing company and also I feel blessed to be utilized by them.
Just as I was about to give up my work search, I stumbled across The Chat Store. I’m eagerly awaiting getting well as well as beginning my training. Ideally I shall be a completely fledged live conversation agent soon … enjoy this area, my following blog post will certainly inform you everything about my trip with the training process.