I had been looking for a work working from residence for some time as well as was about to surrender. The majority of ‘function from home’ work that you locate online seem to be some form of pyramid or ‘begin your very own organization’ plan. Paying a signing up with charge or buying their products for you to sell on? No many thanks!

One day I chose to have one more little look as well as discovered The Chat Shop. I saw the “Live Conversation Representative” work on their careers page and, after checking out the summary, a big wave of happiness came by me. Not only did I fit their demands to a tee (careful student with an investigative mind, strong ability to multi-task, high levels of organisation freelance social media jobs dubai and a typing rate above 80 words per min), it also looked like a job that I would actually love to do!

I used instantly! I patiently waited for a reply yet, to my shock, I wasn’t waiting long in all.

Amy, a Team Manager at The Chat Shop, emailed me and offered me a ‘Live Chat Interview’; adhering to on from the preliminary application questions, this is the initial stage of the employment procedure.

I was instead thrilled as I had actually never ever experienced a meeting in this way before. Around 3 o’clock one afternoon, it was time for my interview through The Chat Shop’s web site. I opened my web browser, mosted likely to The Chat Shop homepage as well as just clicked the real-time conversation tab. I had reached my interview.

After introducing myself to a representative that was handling conversation at the time, I was quickly moved to Amy, who prepared and waiting to begin my interview.

My meeting began like any other: we presented ourselves and also had a little of a casual welcoming chat (which made me feel comfortable). Then it was on to the main meeting. What was weird was the fact that the discussion was extremely similar to an in person interview, other than it was using online chat!

The concerns were about my previous experience, why I was obtaining the work, exactly how I ‘d manage particular scenarios as well as my knowledge of The Chat Shop as well as their services.

Amy was looking to disclose my strengths and also weak points to identify whether I can meet the high assumptions that they set. She wished to know where I would require a little additional training and where I could bring brand-new talents to the group.

Why I desired the placement was additionally really crucial certainly. Although much of our group is spread out across the UK, The Chat Shop is definitely a close knit team with big aspirations. Each and every one people is an essential part of delivering the results that we do for customers.

Requirements, such as my inputting rate, were evaluated too certainly. Having to transform numerous site site visitors whilst providing customer contentment suggests that you need to think and also kind quickly.

Amy also provided me the chance to ask any questions that I had, and she answered them thoroughly. I enjoyed as well as wishing that I succeeded in my live conversation meeting!

As you have actually most likely presumed (by me creating this blog post) I did succeed in my preliminary meeting for the online conversation work. I was invited to the next stage of the application process– a telephone interview with Amy and among The Chat Store’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and I was proud that I had actually got this far yet I was additionally really anxious! Luckily the telephone meeting was not as scary as I once believed and it was more casual than official.

I got asked about my pastimes, what I like to do in my extra time and also a couple of questions concerning the Live Conversation Agent setting. I also had some responses on my ‘Live Conversation Meeting’, which was excellent to listen to.

A great deal of the concerns that Joe asked were about my personality. Joe said that proceeding with everybody and also ending up being a part of The Conversation Store family members was an extremely crucial element.

It was a pleasure to speak on the phone to my possible future bosses and I hopped on well with them, there was a buzz in the air. At the end of the telephone interview I was supplied the setting … as well as I accepted with fantastic satisfaction, of course. I was over the moon and I still am!

As soon as I had actually approved the deal I was emailed the contracts that required to be authorized digitally (exactly how trendy is that), my functioning hrs, what group I would certainly be in and all of my log-in information ready for my training.

Not long after this I had a phone call with John– my Group Leader. This telephone call lasted about 2 hrs as well as he described every little thing I needed to understand about the “Live Conversation Representative” position. I saw to it to make great deals of notes in my note pad as it is a whole lot to take in.

I was after that given the days of when my training would start (training lasts around 3 weeks and also we’re paid during the procedure) as well as various other details I required to learn about the training process consisting of specifically what would certainly occur. John was a satisfaction to speak with as well as I felt comfy chatting to him as he stated he would be there for any inquiries I may have if I am ever unclear or stuck.


I have had a negative round of ill health, which implied I was not able to begin my training when set up. Fortunately The Chat Store are a number of wonderful individuals that are patiently awaiting me to be all right once again. I have actually never ever recognized such an understanding company as well as I really feel fortunate to be used by them.

Just as I will give up my job search, I came across The Conversation Store. I’m eagerly awaiting recovering and also starting my training. With any luck I shall be a fully fledged live chat representative quickly … enjoy this room, my next post will certainly inform you all about my trip through the training procedure.