I had actually been searching for a task functioning from house for some time and will give up. Many ‘work from house’ work that you locate online seem to be some form of pyramid or ‘begin your own business’ system. Paying a signing up with fee or acquiring their products for you to sell on? No many thanks!

Someday I decided to have an additional little look and stumbled upon The Chat Shop. I saw the “Live Chat Agent” job on their careers page and also, after reviewing the description, a big wave of joy came by me. Not only did I match their requirements to a tee (meticulous student with an analytical mind, strong capability to multi-task, high levels of organisation get paid social media jobs and also a keying rate above 80 words per min), it also appeared like a task that I would really love to do!

I applied immediately! I patiently awaited a reply but, to my shock, I had not been waiting long in any way.

Amy, a Group Manager at The Chat Shop, emailed me as well as supplied me a ‘Live Conversation Interview’; complying with on from the first application inquiries, this is the initial stage of the recruitment process.

I was instead thrilled as I had actually never ever experienced a meeting in this way prior to. Around 3 o’clock one mid-day, it was time for my interview using The Conversation Shop’s site. I opened my internet browser, went to The Conversation Store homepage and merely clicked the live chat tab. I had actually arrived at my meeting.

After presenting myself to a representative that was handling chat at the time, I was rapidly moved to Amy, who was ready and waiting to start my meeting.

My meeting started like any other: we presented ourselves and had a bit of an informal inviting conversation (which made me feel comfortable). After that it was on to the major interview. What was unusual was the truth that the discussion was really similar to an in person interview, except it was through online conversation!

The concerns were about my previous experience, why I was applying for the work, just how I ‘d take care of specific circumstances and my expertise of The Chat Store and their solutions.

Amy was wanting to expose my toughness as well as weak points to determine whether I can meet the high expectations that they set. She wished to know where I would certainly require a little extra training and where I could bring new skills to the team.

Why I desired the setting was likewise really essential of course. Although much of our group is spread across the UK, The Chat Store is certainly a close weaved team with large ambitions. Every one of us is an essential part of delivering the results that we provide for customers.

Requirements, such as my typing speed, were evaluated as well certainly. Needing to convert several website visitors whilst supplying client complete satisfaction indicates that you need to assume and also kind fast.

Amy also provided me the possibility to ask any questions that I had, as well as she answered them completely. I was happy as well as hoping that I succeeded in my real-time chat meeting!

As you have actually probably thought (by me writing this blog post) I did do well in my initial meeting for the live chat job. I was welcomed to the following phase of the application procedure– a telephone meeting with Amy and among The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure as well as I was proud that I had got this much but I was likewise really anxious! The good news is the telephone interview was not as frightening as I as soon as assumed as well as it was extra laid-back than formal.

I obtained asked about my hobbies, what I such as to do in my extra time and also a couple of inquiries regarding the Live Conversation Agent position. I also had some feedback on my ‘Live Chat Interview’, which was wonderful to hear.

A great deal of the inquiries that Joe asked were about my individuality. Joe said that moving on with everybody and also ending up being a part of The Conversation Shop household was an extremely essential variable.

It was a satisfaction to speak on the phone to my possible future employers as well as I jumped on well with them, there was a buzz airborne. At the end of the telephone meeting I was provided the setting … as well as I accepted with wonderful enjoyment, obviously. I mored than the moon as well as I still am!

As soon as I had actually accepted the deal I was emailed the contracts that needed to be signed digitally (how trendy is that), my working hrs, what team I would be in and all of my log-in details all set for my training.

Not long hereafter I had a call with John– my Group Leader. This call lasted about 2 hrs and he explained whatever I required to understand about the “Live Conversation Agent” position. I made certain to make lots of notes in my note pad as it is a great deal to take in.

I was then offered the dates of when my training would certainly begin (training lasts around 3 weeks and we’re paid throughout the process) and other details I required to learn about the training procedure including exactly what would certainly occur. John was a pleasure to talk to and also I really felt comfy chatting to him as he stated he would be there for any type of questions I may have if I am ever unclear or stuck.


I have had a poor bout of ill health, which meant I was unable to begin my training when prepared. Thankfully The Chat Store are a bunch of fantastic people that are patiently awaiting me to be well enough once again. I have actually never ever recognized such an understanding company and I really feel fortunate to be employed by them.

Equally as I will quit my work search, I came across The Chat Store. I’m eagerly awaiting getting well and starting my training. Ideally I will be a completely fledged real-time conversation agent soon … see this space, my next blog post will certainly inform you everything about my trip through the training process.