I had actually been seeking a work working from house for some time and also will give up. Many ‘function from residence’ jobs that you locate on-line seem to be some kind of pyramid or ‘start your own business’ plan. Paying a joining cost or purchasing their products for you to sell on? No thanks!

Eventually I chose to have one more little appearance and encountered The Conversation Store. I saw the “Live Conversation Representative” task on their occupations web page and, after reading the summary, a big wave of happiness came over me. Not just did I suit their requirements to a tee (thorough learner with a curious mind, solid capability to multi-task, high levels of organisation how to get a job posting ads on social media and also a keying speed above 80 words per minute), it additionally appeared like a work that I would really like to do!

I applied immediately! I patiently awaited a reply yet, to my shock, I had not been waiting long at all.

Amy, a Team Supervisor at The Chat Shop, emailed me as well as offered me a ‘Live Chat Meeting’; following on from the preliminary application concerns, this is the first stage of the recruitment process.

I was rather thrilled as I had never experienced an interview by doing this prior to. Around 3 o’clock one mid-day, it was time for my meeting by means of The Chat Shop’s website. I opened my web browser, went to The Chat Shop homepage as well as merely clicked the online conversation tab. I had come to my meeting.

After introducing myself to a representative that was managing conversation at the time, I was promptly moved to Amy, that prepared as well as waiting to start my interview.

My interview started like any other: we presented ourselves and had a little of an informal inviting conversation (that made me feel comfortable). After that it was on to the primary meeting. What was strange was the truth that the discussion was very similar to a face-to-face interview, other than it was using live chat!

The questions had to do with my previous experience, why I was requesting the task, just how I ‘d handle certain situations as well as my knowledge of The Conversation Store and their solutions.

Amy was looking to disclose my strengths and also weak points to establish whether I might meet the high assumptions that they establish. She wished to know where I would require a little added training and also where I could bring brand-new skills to the group.

Why I desired the setting was likewise very vital obviously. Although much of our group is spread across the UK, The Chat Shop is certainly a close weaved group with huge ambitions. Each and every one of us is an integral part of supplying the outcomes that we do for clients.

Requirements, such as my inputting speed, were evaluated too of course. Having to transform numerous site site visitors whilst supplying client complete satisfaction implies that you need to believe as well as type fast.

Amy likewise gave me the chance to ask any type of questions that I had, and she addressed them completely. I enjoyed and also really hoping that I did well in my online conversation interview!

As you have actually possibly thought (by me creating this blog post) I did do well in my first interview for the live chat task. I was welcomed to the following stage of the application process– a telephone interview with Amy and one of The Chat Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had got this far however I was likewise very anxious! Fortunately the telephone interview was not as terrifying as I once believed as well as it was extra informal than formal.

I got inquired about my hobbies, what I like to do in my extra time as well as a couple of questions concerning the Live Chat Representative position. I also had some responses on my ‘Live Chat Meeting’, which was great to hear.

A lot of the inquiries that Joe asked were about my individuality. Joe said that getting on with everyone as well as coming to be a part of The Chat Shop family was a really vital aspect.

It was an enjoyment to speak on the phone to my prospective future managers as well as I jumped on well with them, there was a buzz in the air. At the end of the telephone interview I was used the position … and also I approved with excellent enjoyment, obviously. I mored than the moon and I still am!

When I had approved the deal I was emailed the agreements that required to be authorized digitally (just how great is that), my working hrs, what group I would certainly be in and all of my log-in information prepared for my training.

Not long hereafter I had a phone call with John– my Group Leader. This telephone call lasted about 2 hrs and also he discussed every little thing I required to know about the “Live Chat Representative” placement. I ensured to make lots of notes in my note pad as it is a great deal to take in.

I was after that offered the days of when my training would start (training lasts around 3 weeks and also we’re paid during the process) and also other information I needed to know about the training process consisting of exactly what would certainly happen. John was a satisfaction to speak to and I really felt comfortable talking to him as he claimed he would be there for any kind of questions I may have if I am ever not sure or stuck.


I have had a bad spell of disease, which suggested I was not able to start my training when arranged. Luckily The Conversation Shop are a number of remarkable people that are patiently awaiting me to be well enough once again. I have never known such a recognizing company and also I feel privileged to be used by them.

Just as I was about to surrender my work search, I stumbled across The Conversation Shop. I’m excitedly awaiting recovering and also starting my training. Ideally I will be a completely fledged online chat representative quickly … watch this room, my next article will tell you all about my trip with the training procedure.