I had actually been trying to find a job functioning from house for some time and will surrender. Many ‘work from home’ tasks that you find on the internet appear to be some form of pyramid or ‘begin your very own organization’ plan. Paying a joining charge or acquiring their products for you to sell on? No many thanks!
Eventually I chose to have an additional little look and discovered The Chat Store. I saw the “Live Conversation Agent” work on their careers page and also, after checking out the description, a huge wave of happiness came over me. Not just did I fit their requirements to a tee (meticulous student with an inquisitive mind, strong capacity to multi-task, high levels of organisation how to get freelance social media jobs as well as a typing speed above 80 words per min), it likewise looked like a job that I would truly enjoy to do!
I used instantly! I patiently waited for a reply yet, to my shock, I wasn’t waiting long at all.
Amy, a Team Manager at The Chat Shop, emailed me as well as provided me a ‘Live Chat Meeting’; following on from the first application questions, this is the initial stage of the recruitment process.
I was instead excited as I had actually never experienced a meeting in this way prior to. Around 3 o’clock one mid-day, it was time for my meeting using The Conversation Shop’s internet site. I opened my internet browser, mosted likely to The Conversation Shop homepage and merely clicked the online chat tab. I had actually come to my meeting.
After introducing myself to an agent that was taking care of chat at the time, I was promptly moved to Amy, that prepared as well as waiting to begin my interview.
My meeting began like any other: we introduced ourselves and also had a little of a laid-back inviting conversation (that made me feel comfortable). Then it was on to the main interview. What was weird was the fact that the conversation was extremely similar to an in person meeting, except it was via live chat!
The concerns had to do with my previous experience, why I was obtaining the work, exactly how I ‘d manage particular situations and my knowledge of The Conversation Store and also their services.
Amy was wanting to disclose my toughness as well as weaknesses to figure out whether I could meet the high assumptions that they set. She needed to know where I would require a little added training and where I can bring new skills to the team.
Why I wanted the position was additionally really essential obviously. Although much of our team is spread throughout the UK, The Chat Store is definitely a close knit team with huge passions. Each one of us is an essential part of supplying the outcomes that we do for customers.
Demands, such as my typing speed, were checked as well naturally. Needing to transform numerous web site visitors whilst providing customer contentment suggests that you need to assume and also type quick.
Amy additionally gave me the opportunity to ask any type of questions that I had, and also she addressed them completely. I mored than happy and really hoping that I succeeded in my online chat interview!
As you have actually probably presumed (by me creating this blog post) I did do well in my first interview for the online conversation work. I was invited to the following stage of the application procedure– a telephone meeting with Amy as well as among The Conversation Store’s Co-Founders, Joe.
This is the last stage of their recruitment procedure as well as I was proud that I had actually got this far yet I was likewise very anxious! Fortunately the telephone meeting was not as terrifying as I once thought and it was much more informal than formal.
I obtained asked about my hobbies, what I like to do in my extra time and also a few concerns about the Live Chat Agent position. I likewise had some responses on my ‘Live Conversation Meeting’, which was excellent to hear.
A lot of the concerns that Joe asked were about my individuality. Joe said that proceeding with everyone as well as coming to be a part of The Chat Store family was an extremely important element.
It was a satisfaction to speak on the phone to my potential future employers and I hopped on well with them, there was a buzz in the air. At the end of the telephone meeting I was provided the placement … and also I approved with terrific satisfaction, obviously. I mored than the moon as well as I still am!
As soon as I had actually accepted the offer I was emailed the contracts that needed to be signed electronically (how great is that), my working hours, what group I would remain in and all of my log-in details all set for my training.
Not long hereafter I had a telephone call with John– my Team Leader. This phone called lasted about 2 hrs and also he clarified whatever I required to understand about the “Live Conversation Representative” placement. I made sure to make great deals of notes in my notebook as it is a lot to absorb.
I was after that offered the dates of when my training would certainly begin (training lasts around 3 weeks and also we’re paid during the process) as well as various other information I needed to find out about the training process consisting of exactly what would certainly happen. John was a satisfaction to speak to and I really felt comfy talking to him as he stated he would be there for any type of inquiries I might have if I am ever before uncertain or stuck.
I have had a negative bout of illness, which meant I was unable to begin my training when set up. Luckily The Chat Store are a bunch of wonderful people that are patiently waiting for me to be well enough again. I have never recognized such a recognizing business as well as I feel privileged to be employed by them.
Just as I was about to quit my work search, I came across The Conversation Shop. I’m eagerly awaiting recovering and also starting my training. Ideally I shall be a totally fledged online conversation agent quickly … enjoy this space, my following article will tell you all about my journey with the training procedure.