I had been looking for a job functioning from residence for a while and also will surrender. The majority of ‘function from home’ work that you find on the internet seem to be some type of pyramid or ‘start your very own business’ scheme. Paying a signing up with fee or buying their products for you to sell on? No thanks!

One day I made a decision to have an additional little appearance as well as stumbled upon The Chat Shop. I saw the “Live Chat Representative” work on their occupations page as well as, after checking out the description, a big wave of happiness came me. Not just did I fit their demands to a tee (thorough student with an inquisitive mind, solid capability to multi-task, high levels of organisation social media part time jobs glasgow and an inputting rate over 80 words per minute), it likewise looked like a job that I would actually love to do!

I applied instantly! I patiently waited for a reply however, to my shock, I had not been waiting long whatsoever.

Amy, a Group Supervisor at The Conversation Store, emailed me as well as used me a ‘Live Chat Interview’; following on from the preliminary application concerns, this is the initial stage of the employment procedure.

I was instead excited as I had actually never experienced a meeting this way before. Around 3 o’clock one mid-day, it was time for my meeting by means of The Conversation Shop’s internet site. I opened my browser, mosted likely to The Conversation Shop homepage and also merely clicked the live chat tab. I had actually arrived at my interview.

After presenting myself to an agent that was taking care of chat at the time, I was quickly transferred to Amy, that was ready and also waiting to begin my interview.

My meeting started like any other: we presented ourselves as well as had a little bit of a casual inviting chat (that made me really feel at ease). Then it was on to the major meeting. What was weird was the truth that the conversation was really similar to an in person interview, except it was through real-time chat!

The concerns had to do with my previous experience, why I was requesting the task, how I ‘d deal with particular scenarios as well as my understanding of The Chat Shop and also their solutions.

Amy was seeking to expose my toughness and weaknesses to establish whether I could satisfy the high assumptions that they set. She wished to know where I would certainly need a little extra training as well as where I could bring brand-new abilities to the team.

Why I wanted the placement was additionally extremely crucial of course. Although much of our team is spread across the UK, The Chat Shop is absolutely a close weaved team with huge aspirations. Each and every one people is an important part of supplying the results that we provide for clients.

Needs, such as my typing speed, were tested too certainly. Needing to transform several site visitors whilst giving client satisfaction means that you have to assume and also type quickly.

Amy additionally provided me the possibility to ask any type of concerns that I had, as well as she addressed them completely. I enjoyed and wishing that I succeeded in my live chat meeting!

As you have actually most likely presumed (by me composing this article) I did do well in my initial meeting for the online conversation work. I was invited to the following stage of the application process– a telephone meeting with Amy as well as one of The Conversation Shop’s Co-Founders, Joe.

This is the last stage of their recruitment procedure and also I was proud that I had got this much but I was likewise very anxious! Luckily the telephone interview was not as scary as I once believed and it was more laid-back than formal.

I got asked about my hobbies, what I such as to do in my extra time as well as a few inquiries regarding the Live Conversation Agent placement. I also had some responses on my ‘Live Conversation Meeting’, which was excellent to listen to.

A lot of the concerns that Joe asked were about my personality. Joe said that moving on with everyone as well as ending up being a part of The Chat Store household was an extremely crucial variable.

It was a pleasure to speak on the phone to my possible future employers and also I got on well with them, there was a buzz in the air. At the end of the telephone interview I was supplied the placement … and I approved with great enjoyment, of course. I mored than the moon as well as I still am!

When I had actually approved the offer I was emailed the contracts that needed to be authorized electronically (exactly how great is that), my working hours, what team I would be in and all of my log-in details prepared for my training.

Not long hereafter I had a telephone call with John– my Group Leader. This call lasted around 2 hrs and he discussed whatever I needed to know about the “Live Conversation Agent” placement. I made sure to make lots of notes in my note pad as it is a lot to absorb.

I was then given the dates of when my training would start (training lasts around 3 weeks as well as we’re paid during the process) and also other information I required to understand about the training procedure consisting of precisely what would certainly take place. John was a satisfaction to speak with as well as I really felt comfortable chatting to him as he stated he would certainly be there for any queries I may have if I am ever uncertain or stuck.


I have had a bad bout of illness, which implied I was unable to begin my training when organized. Fortunately The Conversation Shop are a lot of fantastic individuals that are patiently waiting for me to be all right once more. I have never ever known such an understanding business as well as I feel fortunate to be employed by them.

Just as I was about to give up my work search, I came across The Conversation Store. I’m excitedly waiting for recovering as well as beginning my training. With any luck I shall be a completely fledged online chat agent quickly … enjoy this area, my next blog post will certainly tell you everything about my journey through the training procedure.